1. Order Cancellation

• Before Shipment: Customers may cancel their order within [48  hours] of placing it by contacting our customer support at [ easybaskets.in@gmail.com /contact form]. Orders already processed or shipped cannot be canceled.
• After Shipment: If the order has already been shipped, please refer to the Return & Refund section below.

2. Returns and Exchanges

• We accept returns within [ 7 days] of delivery for eligible items in unused and original condition.
• To initiate a return, please contact us at easybaskets.in@gmail.com with your order number and reason for return. We will provide return instructions.
• Return shipping costs may be the responsibility of the customer unless the item was defective or incorrect.

3. Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [5-10 business days].
• Non-refundable items include:
  • Gift cards
  • Downloadable software or digital products
  • Personalized or customized items
  • Final sale or clearance items

4. Damaged or Incorrect Items

If you received a damaged, defective, or incorrect item, please contact us within [48 hours] of delivery with photos and order details. We’ll resolve the issue promptly.

5. Late or Missing Refunds

If you haven’t received a refund:

• First, check your bank account again.
• Then contact your credit card company or bank; processing times may vary.
• If you’ve done all of this and still have not received your refund, please contact us at easybaskets.in@gmail.com .

6. Contact Us

For any questions related to cancellations, returns, or refunds, please reach out to us at:

📧 Email: easybaskets.in@gmail.com

📞 Phone: +91 9680388198

🕒 Customer Support Hours: Mon– Sat i9 AM : 5 PM EST.

                                                              Sun  : 10 AM TO 4 PM EST.